Orders and Shipping

Some everyday products are subject to the regulations for hazardous substances: perfume, nail polish, aftershave, aerosol cans, and certain cleaning products. They contain alcohol, acetone, or propellant and are therefore flammable. Separate rules and agreements with the carrier apply to their transport. How to tell if this applies: Check the label. Does it have a diamond-shaped hazard symbol on it, usually […]

Once a package has been handed over, it enters the carrier’s network. Things occasionally go wrong there: a shipment that gets stuck at a sorting center, an address that can’t be found, or a status that doesn’t change for days. You can see this in the dashboard, and you can contact the carrier directly through Cenfil […]

There is a set sequence of steps between the moment your customer checks out and the moment the package is shipped. These steps are roughly the same everywhere; the difference lies in how tightly they are organized and how many of them are automated. 1. The order comes in. Through the integration, the order automatically flows into your […]

Cenfil ships with PostNL, DHL, and bpost, among others. Which carrier handles a shipment depends on the destination, the size and weight of the package, and the service you’ve promised your customer. Why not just one carrier? No single carrier is the best everywhere. One is strong in the Netherlands, another […]

Orders received by 11:59 p.m. can be processed the same day. For shipping, Cenfil works with PostNL, DHL, and bpost, among others.