Should I switch e-commerce platforms?

No. You’ll keep your existing e-commerce environment. The integration ensures that order data is transferred to the fulfillment environment, which is different from switching to a different platform. Everything your customers experience will remain exactly the same.

Why this question comes up so often

Because outsourcing feels like handing something over to someone else, and people assume that involves the other party’s system. With a fulfillment partner, that’s not the case. The warehouse only needs what’s necessary to get a package to the right person.

What Remains of You

• Your online store, your theme, and your entire shopping experience
• Your product pages, prices, and promotions
• Your Payment Methods and Checkout Process
• Your customer accounts and your email marketing
• Your Domain Name and Your Visibility on Google

What's included

Your own account in Picqer, where you can track your inventory and orders in real time, and a Cenfil dashboard where you can see the status of each order across all carriers in one place. This will be added alongside your online store, not in place of it.

What you do take a closer look at

It’s not your platform, but your product data. Unique SKUs, a unique barcode for each variant, and shipping methods with the same names on both sides. That’s what causes integration issues in practice, and it has nothing to do with which platform you use.

And what if you still want to switch?

You can do that, but don't do both at the same time. A platform migration and a logistics transition are both projects where a lot can go wrong, and if you combine them, you won't know where a problem is coming from if one arises. Do one, let it run for a few weeks, and then tackle the next one.

If you have multiple sales channels

If you also sell through a marketplace or a second online store, please mention that in advance. It affects how order flows are consolidated and how your inventory is distributed across those channels. That’s a setup issue, not a reason to replace anything.

What Your Integration Does Require from Your Platform

It’s not about a specific brand, but rather that it can transmit order data and assign unique numbers to items. Virtually every popular e-commerce platform can do that. What matters is how your product data is structured, and that’s something you control yourself.

In a nutshell

You don't change anything on the front end of your business. You change who packs and ships the boxes, and you gain insights you didn't have before.