What happens to liquid products that might leak or break?

A bottle that leaks during shipping costs you three things at once: the product, the shipping costs, and, in most cases, the customer. When it comes to liquid and fragile items, profit therefore doesn’t come from packing faster, but from packing better—and from a standardized process that everyone follows without exception.

The box is only half the size

A sturdy box is of no use if the item inside can move around. It’s all about the combination: the right-sized box, packing material that fills the space, and a packing method suited to the product. A box that’s just a little too big is the most common cause of damage.

Standard Procedure for Each Article

For items that require special attention, specific packing instructions are documented. This ensures that every order is handled the same way, even during busy periods and even if someone else is packing it. That’s the key difference from packing items yourself, where the procedure is usually just in someone’s head.

What You Can Improve Yourself at the Source

A cap that doesn't close properly or a bottle with a weak seam will remain a problem, no matter how well you package it. If an item leaks consistently, the solution lies with your supplier, not in the warehouse. Therefore, keep track of which items are returned with damage.

A leak affects more than just that one package

A leaking product can damage the items around it, and sometimes this causes a shipment to get held up by the carrier. In the worst-case scenario, it could even affect part of your inventory. That’s why liquid items are stored in such a way that any damage is limited to the item itself. This saves you from having to write off inventory you otherwise would never have expected to lose.

You can't just bring everything along

Certain rules apply to the transport of some liquids, especially by air or across international borders. These rules depend on the product and its destination. Please indicate in your product details if there are any special considerations, so that these can be taken into account in advance.

What It Costs and What It Delivers

Better packaging requires more materials and handling time. That cost is almost always outweighed by the cost of a damaged shipment—including the cost of a replacement product, reshipping, and losing a customer. Do the math for your own products.

Test before scaling up

For a new, fragile item, let a few shipments follow the actual route before you scale up production. That way, you’ll see in practice whether the packaging method works, rather than finding out when you receive your first complaints.